RESILIENCE | STRATEGY | IMPACT

Experience
I bring 20+ years of experience working in all areas of public libraries and 12+ years at the executive and senior leadership level. I have extensive experience supporting boards, staff, and communities through change, conflict, crisis, and transformation.
Domains
Governance & Board Relations
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Worked directly with Boards on policy, oversight, and executive accountability.
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Navigated politically sensitive environments with municipal funders.
Organizational Change & Risk Management
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Led restructures, staffing strategies, service realignments, and culture shifts.
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Addressed staff conflict, burnout, and morale issues.
Strategic Planning & Foresight
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Built and implemented multi-year strategic plans.
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Led future focused planning
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Written multiple plans, strategies and frameworks.
Facilities & Capital Planning
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Led planning and design for new and renovated library spaces.
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Key decision-maker in 15+ building projects.
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Written multiple operational plans for new services and buildings.
Types of Challenges I've Handled
Over my career, I've worked inside organizations dealing with:
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underfunding and budget cuts
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governance conflict and political pressure
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leadership turnover
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community backlash
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rapid service changes
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organizational crisis
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Labour disputes
These experiences directly inform how I support organizations with risk awareness, readiness assessment, and strategic decision guidance.