RESILIENCE | STRATEGY | IMPACT
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As a Library industry expert with extensive strategic senior leadership experience in Ontario, BC, and Alberta; I provide operational solutions designed to mitigate risk and deliver impactful results. Leveraging a vast network and a robust analytical framework, I can create tailored solutions in the following areas: risk mitigation, staff strategies, facility planning, and operational effectiveness.
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Melissa Legacy
Hello! I’m here to work with you to navigate complex challenges and develop forward-thinking solutions that enhance operations, protect resources, and ensure long-term sustainability.
With a deep understanding of library systems and operational planning from across Canada, I provide expert guidance and support to libraries seeking to strengthen their resilience, improve service delivery, and respond effectively to emerging issues. My approach is tailored to the unique needs of each library. I work collaboratively to develop actionable plans.
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By leveraging my network and expertise, libraries can proactively prepare for challenges, minimize disruptions, and continue serving their communities with confidence.
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Education and Certificates:
Human-Centred Systems Thinking
IDEO U - 2022
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Foundations in Design Thinking
IDEO U - 2022
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Certificate, Municipal Leadership
Loyalist College - 2016
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Master of Library and Information Science
Western University - 2004
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Experience:
* Lead, Cybersecurity Incident Recovery Plan
* Creator, Protest Response Guidelines
* Lead, Facility Planning and Design (15 projects)
* Creator, Facility Project Management Framework
* Creator, Multi-year Staffing Strategy
*Director and CEO overseeing large teams of 500+
